Returns & Warranty

Buy with

Confidence

Customer satisfaction is important to us. We carefully inspect every reusable OEM part before dispatch and provide clear warranty information where applicable.

 
 

Returns & Warranty

Buy with

Confidence

Customer satisfaction is important to us. We carefully inspect every reusable OEM part before dispatch and provide clear warranty information where applicable.

Our Standards

Our Quality Promise

Professionally Inspected

All reusable parts are inspected before sale.

OEM Genuine Parts

Over 8 years of automotive dismantling experience.

Experienced Team

Over 8 years of automotive dismantling experience.

Customer Support

Friendly assistance before and after purchase.

Our Standards

Our Quality Promise

Professionally Inspected

All reusable parts are inspected before sale.

OEM Genuine Parts

Over 8 years of automotive dismantling experience.

Experienced Team

Over 8 years of automotive dismantling experience.

Customer Support

Friendly assistance before and after purchase.

What to Know

Warranty Information

We want you to feel confident in every purchase. Warranty terms differ between products, so please confirm the details with our team before you buy.

 

Availability by Part Type

Warranty availability depends on the type of part supplied.

Periods Vary by Product

Warranty periods can vary depending on the product.

Electrical Items

Electrical components may have different warranty terms.

Confirm Before Purchase

Please contact AutoPro Worldwide for product-specific warranty information before purchase.

What to Know

Warranty Information

We want you to feel confident in every purchase. Warranty terms differ between products, so please confirm the details with our team before you buy.

 

Availability by Part Type

Warranty availability depends on the type of part supplied.

Periods Vary by Product

Warranty periods can vary depending on the product.

Electrical Items

Electrical components may have different warranty terms.

Confirm Before Purchase

Please contact AutoPro Worldwide for product-specific warranty information before purchase.

Step by Step

Returns Policy

A simple, transparent process from your first enquiry to resolution.

 

-1-

Customer Contacts Support

Get in touch with our team to start your return enquiry.

-2-

Return Approved

Get in touch with our team to start your return enquiry.

-3-

Part Securely Packaged

Package the part securely to protect it in transit.

-4-

Inspection Upon Arrival

We inspect the returned part once it reaches us.

-5-

Refund or Replacement

A refund or replacement is issued where applicable.

Please note: returns are subject to the company’s terms and the condition of the returned part.

Step by Step

Returns Policy

A simple, transparent process from your first enquiry to resolution.

 

1

Customer Contacts Support

Get in touch with our team to start your return enquiry.

2

Return Approved

We review your request and approve eligible returns.

3

Part Securely Packaged

Package the part securely to protect it in transit.

4

Inspection Upon Arrival

We inspect the returned part once it reaches us.

5

Refund or Replacement

A refund or replacement is issued where applicable.

Please note: returns are subject to the company's terms and the condition of the returned part.

Items Not Eligible

Please Note

To keep things fair and clear, some items cannot be accepted for return. These include:

 
 

Parts damaged after installation.

Modified components.

Incorrect installation damage.

Items returned without prior approval.

Please Note

Items Not Eligible

To keep things fair and clear, some items cannot be accepted for return. These include:

 

Parts damaged after installation.

Modified components.

Incorrect installation damage.

Items returned without prior approval.

Need to Know

Frequently Asked Questions

Do you ship internationally?

Yes. We are a UK-based supplier with global reach and ship to over 60 countries. All international orders are fully tracked and insured, with export documentation handled on your behalf.

How do I request a part?

Use our Request a Part form or contact us directly by phone, email or WhatsApp. Provide your vehicle make, model, year and the part required, and our team will respond with availability and a quote.

Are your parts tested?

Every part is professionally inspected and, where applicable, tested by qualified technicians before being listed or dispatched. Each item is graded for condition so you know exactly what you are buying.

What payment methods do you accept?

We accept all major debit and credit cards, bank transfer and secure online payment methods. All transactions are encrypted and processed through trusted payment providers.

How long does shipping take?

UK delivery is typically 1–3 working days. International delivery times vary by destination, usually between 3 and 10 working days. You will receive tracking details once your order is dispatched.

Do you offer warranties?

Yes. Most parts are supplied with a warranty covering functionality. Warranty terms depend on the part type and are confirmed at the point of sale.

Are the parts genuine OEM?

We specialise in genuine original-equipment manufacturer (OEM) parts recovered from carefully selected salvage vehicles. We do not supply imitation components.

Can I order in bulk or as a trade customer?

Absolutely. We offer competitive bulk pricing and dedicated account management for garages, dealerships and automotive businesses worldwide.

Need to Know

Frequently Asked Questions

Do you ship internationally?

Yes. We are a UK-based supplier with global reach and ship to over 60 countries. All international orders are fully tracked and insured, with export documentation handled on your behalf.

How do I request a part?

Use our Request a Part form or contact us directly by phone, email or WhatsApp. Provide your vehicle make, model, year and the part required, and our team will respond with availability and a quote.

Are your parts tested?

Every part is professionally inspected and, where applicable, tested by qualified technicians before being listed or dispatched. Each item is graded for condition so you know exactly what you are buying.

What payment methods do you accept?

We accept all major debit and credit cards, bank transfer and secure online payment methods. All transactions are encrypted and processed through trusted payment providers.

How long does shipping take?

UK delivery is typically 1–3 working days. International delivery times vary by destination, usually between 3 and 10 working days. You will receive tracking details once your order is dispatched.

Do you offer warranties?

Yes. Most parts are supplied with a warranty covering functionality. Warranty terms depend on the part type and are confirmed at the point of sale.

Are the parts genuine OEM?

We specialise in genuine original-equipment manufacturer (OEM) parts recovered from carefully selected salvage vehicles. We do not supply imitation components.

Can I order in bulk or as a trade customer?

Absolutely. We offer competitive bulk pricing and dedicated account management for garages, dealerships and automotive businesses worldwide.

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